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Services

From start to finish, Turnaround Solutions can help you start-up or turnaround your senior housing community. With its mission to provide full-service support for senior housing, Turnaround Solutions offers a variety of services including marketing, management, training, research, and design services to help maximize operations.

Driven by successful results but focused on a resident-centered approach, Turnaround Solutions offers you proactive, onsite assistance.

Management

Turnaround Solutions understands that successful management begins with effective marketing and sales and establishing a sound operational structure. Turnaround Solutions’ management model gathers years of experience in the best practices and the tools used to successfully turn around struggling communities. While understanding that each community has its unique characteristics and challenges, Turnaround Solutions’ approach is structured, yet flexible.

• Oversee daily operations

• Fill-up and maintain occupancy

• Enhance operational performance

• Identify areas of profit maximization

• Expand ancillary services offering

Sales and Marketing

The goal of every community is to achieve and maintain 100 percent occupancy. Turnaround Solutions has helped countless senior housing communities achieve their occupancy goals using the 5 W’s Method™. From start-ups to turnarounds, Turnaround Solutions will work alongside you until your community’s goals are achieved.

• Achieve occupancy goals

• Provide onsite assistance with daily marketing and sales effort

• Organize and develop direct mail efforts

• Develop creative follow-up library

• Expand community outreach and enhance referral network

»Click here to learn about focusing your sales process.

»Click here to determine why your sales process needs to be flexible.

Design

A community’s identity is extremely important to effectively communicate its message. Turnaround Solutions prides itself in being able to understand the client’s needs and desires for a community by identifying a proper message and theme. This message and theme is then restated in multiple mediums from the logo, to the brochure, and all collaterals.

• Logo development and color layout

• Corporate identity development

• Website development

• Brochure and collaterals

Research

Effective planning and development is essential to a successful senior housing project. From feasibility to demographics and competitive analyses, Turnaround Solutions can provide you with informative research to guide your senior housing project.

• Feasibility studies

• Competitive analyses

• Business planning and product development

Training

Effective sales training will help you turn leads into move-ins. Turnaround Solutions’ sales training services provide onsite training seminars and two-day workshops to help refocus, redirect, and, most importantly, strengthen your community’s sales and marketing follow-through and lead to move-in ratio.

• Training in effective touring

• Training in successful phone calling

• Training in the 5 W’s Method™

• Training in creative follow-up and follow-through